Reduced Office Hours

The Commissioners are trying to find ways to economize and better control administrative costs. As of July 1, 2019, the District will be reducing office staff by one full time position and contracting for accounting and financial management services, which will result in a saving of about 20%. Furthermore, if the District can modify office hours a bit, the cost savings could be closer to 40%. Consequently, the District will be conducting a 6-month experiment to see if reducing the office hours will have major impact on customer service. Beginning July 1st, the office will only be open on Tuesday, Wednesday, Thursday from 7:00 AM to 3:30 PM, however, we will continue to be available to customers by telephone and email 5 days per week during normal business hours and by phone 24/7 for emergency response. Payments can be submitted by mail, online through the District website at pvwsd.com or through the dropbox located at the office. The District will be randomly surveying customers regarding the change in hours and invites your input.